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Letstalk.com Website Review & Ratings + Let's Talk Coupons

Let's Talk: Products & Services

Let's Talk is an e-retailing company from the US which sells cell phones and cell phone plans from several carriers. Cell phones can be acquired with contract or free of contract. The company also sells accessories and tablets. The carriers which have plans available on Let's Talk's website are:

The plans are divided into the following categories:

Let's Talk: Company Background

Let's Talk was founded back in 1999 so it has acquired quite a lot of experience as 13 years have passed since. The fact that it is still in business after all these years means that it is trustworthy enough. The company has its headquarters in San Francisco, CA. In addition, distribution and activation centers are available in Dallas, TX. Let's Talk has around 175 employees and the current CEO is Mr. Delly Tamer.

Let's Talk: Customer Feedback & Reviews

Customers are generally pleased by Let's Talk's products and service. At CNet, Let's Talk has received over 85% positive customer feedback. The following is a genuine customer opinion: "My experience with Let's Talk was pleasant as always. Great pricing and fast delivery. Staff is always helpful if I have problems or questions. Will definitely do business with them in the future." (Source)

Let's Talk: Business Credibility & Trustworthiness

Let's Talk has been BBB accredited since 2003 with an A+ rating. Here is the link to its BBB page. Besides this, the website has been certified by TRUSTe and also by CNET. Another certification which has been received by Let's Talk is from BizRate: "Customer Certified". This is based on customers' feedback and their satisfaction.

Let's Talk: Website Popularity & Google Ranking

Alexa lists Let's Talk at a global traffic rank of 40,000 and at a rank of 10,000 in the US only. In addition, it has a Google PageRank of 5. Another traffic analysis website, Compete, states that Let's Talk has 383,478 unique US visitors per month meaning that is a popular website.

Let's Talk: Social Media Presence

Let's Talk has a very good social media presence. First, its Twitter account has over 4000 followers and 2000 tweets. Its Facebook account accumulated over 91,000 likes which is actually good. An important fact is that Let's Talk has a YouTube account with 2000 subscribers and 5 million video views. The uploaded videos consist of unboxings and reviews. One great source of information and updates is the blog which is frequently updated. Furthermore, Let's Talk is present on Google+ and on Instagram (@LetsTalk_SF).

Let's Talk: Website Security & Safety

Security should not be a customer's concern when it comes to Let's Talk. They use a secure server with SSL encryption and credit card verification numbers are not stored, neither are the CVN numbers. Google's SafeBrowsing service lists Let's Talk as being a non-suspicious website which does not appear to function as an intermediary for the infection of any sites.

Let's Talk: Pricing & Packages

Prices for a selection of products from Let's Talk are listed below:

  • Samsung Galaxy Nexus:Sprint- $149.99
  • HTC Rezound 4G LTE: Verizon- $59.99
  • Motorola Droid RAZR MAXX 4G LTE: Verizon- $199.99 
  • Motorola Droid Bionic 16Gb 4G LTE: Verizon- Free
  • Beats Solo by Dr. Dre on-ear headphones with ControlTalk- $179.99
  • OEM Samsung 1500 mAh Standard Li-Ion Battery- $29.99
Let's Talk: Shipping Rates & Policies

Orders are usually shipped the next business day. The available shipping methods at Let's Talk are FedEx and UPS. Depending on the chosen shipping method, the orders arrive in about 2-5 business days. Customers can track their orders in order to see their exact location. Let's Talk doesn't ship internationally as it is a store with carrier plans available only in the US. Moreover, it doesn't ship to P.O./A.P.O/F.P.O box addresses. Generally, clients are pleased with Let's Talk's deliveries due to the fact that they are on-time. For orders of over $50, free standard shipping is offered. The shipping rates are listed below:

  1. Phones (non-prepaid)
  • UPS 2Day: 2 business days- Free
  • FedEx 2Day: 2 business days- Free
  • UPS Overnight - $14.95
  • FedEx Overnight - $14.95

     2. Accessories & prepaid phones

  • UPS Ground: 1 - 5 business days- $4.95 (Not available for delivery to Hawaii or Alaska)
  • FedEx Ground: 1 - 5 business days- $4.95 (Not available for delivery to Hawaii or Alaska)
  • UPS: 2 business days - $6.95
  • FedEx: 2 business days - $6.95
  • UPS Standard Overnight - $14.95
  • FedEx Standard Overnight - $14.95

     3. Any combination of above items of over $50 or games of over $100

  • UPS 2Day - Free
  • FedEx 2Day - Free
  • UPS Overnight - $14.95
  • FedEx Overnight - $14.95
Let's Talk: Payment Methods Accepted

Let's Talk accepts all the major credit cards:

  • MasterCard
  • Visa
  • Discover Network
  • American Express

It doesn't accept checks. It does however accept Bill Me Later as a method of paying offline. Unfortunately, PayPal is not among the supported payment methods. They should expand the number of supported payment services in order to include PayPal and others.

Let's Talk: Returns, Refunds & Exchange Policy

Download-able applications and gift certificates cannot be returned or exchanged. In order to return a wireless device to Let's Talk for a full refund, the customer must request a Return Merchandise Authorization (RMA) number. The return has to be made within 2 weeks of activation and it must include all the original parts and packaging. Once the returned products have been received, the return will be processed. If a product was damaged during shipping, a replacement will be sent. 

Let's Talk: Product images & screenshots
Let's Talk Coupons
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LET'S TALK COUPONS
Get 25% off All iphone accessories + Free Shipping @ Let's Talk
Get 10% off your cart @ Let's Talk
Get 20% off Accessories with purchase of Phone and Service Plan @ Let's Talk
Get 10% off Phone and Plan order @ Let's Talk
Get 10% Off Any Purchase @ Let's Talk
Get 10% Off + Free Shipping @ Let's Talk
Get 10% Off Order @ Let's Talk
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